Wednesday, 1 June 2016
Complaints Here, There and Everywhere – A Series About Complaints at GetFiveStars.com
I have just published my first of a number of articles (I am at 4 and counting) dealing with the question of customer complaints: 5 Good Things About Customer Complaints. These articles will cover ideas, processes and research to help you understand the whys and wherefores of complaints and how their successful resolution can really … Continue reading Complaints Here, There and Everywhere – A Series About Complaints at GetFiveStars.com
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