Tuesday, 1 November 2016

3 Eye-Opening Techniques to Wake Up Your Readers with Your First Sentence

grab attention from the start


“I was only four years old when I saw my mother load up a washing machine for the very first time in her life …”


That is global health and data expert Hans Rosling's opening line of a 2010 TED Talk, as he stands on stage with a bundle of laundry and a washing machine. Rosling does what the best presenters in the world excel at; in a matter of seconds, they get and keep your attention.


When you write content, your job is similar to someone standing on stage. Your readers are distracted and you have mere seconds to get their attention.


To grab and keep your audience's attention, it's best to use at least one attention-grabbing method that yanks your readers into your articles by creating intense curiosity.


Want to know three methods I recommend? Keep reading …


3 ways to hook your readers


In this article, I'll present the following three attention-grabbing techniques, with examples of how they can be used in your content:



  • Method #1: Story of a demonstration

  • Method #2: Case study

  • Method #3: Opposing stance


Method #1: Story of a demonstration


Notice how this article started with a description of Hans Rosling standing on stage.


And what was he doing on stage? He was holding a bundle of laundry while standing next to a washing machine. He then proceeds to talk about the process of washing clothes. While he goes about the demonstration, your eyes are riveted to what he's going to do next.


Rosling is lucky - he's on stage and can do a physical demonstration. But when you write an article, you have to tell a story about a demonstration instead.


To do this, roll out your story as if the audience were watching and listening to find out what happens next. When you use a “demonstration” to start an article, the most mundane actions come to life.


Let's say I wrote:


“Have you ever tried to peel a clove of garlic before? If you've done it the old-fashioned way, you've probably taken five minutes or more to separate the cloves, cut each clove in half, and peel off the skin. But what if you could peel the garlic in 10 seconds? Here's what to do: Hit the garlic with the base of your palm so the cloves separate. Then take the separated cloves, put them in a container and cover it with another container. Then shake the heck out of the garlic and - like magic - the garlic is peeled.”


In the example above, you followed along, didn't you?


Not only did you follow along, you wanted to know what came next.


When you use a story that involves a demonstration, you pull the reader through your content. Then once you've gotten to the end of your story, you simply connect it to the rest of your article.


Rosling's washing machine demonstration may seem like a mundane example, but when placed at the start of an article, it forces you to follow along to find out what happens next.


A demonstration is only one way to get your readers' attention. The second is a case study.


Method #2: Case study


Did you know Airbnb was suffering as a company until Barry Manilow's drummer became a customer?


Sound interesting? Case studies - whether historical or current - attract readers because they want to know what happens next and why things unfolded the way they did.


Why was Airbnb in trouble in the first place? What's the weird connection between Airbnb and Barry Manilow's drummer? And how does all of this connect to the rest of the article?


As the Airbnb story goes, the founders were keen to offer accommodations similar to bed and breakfasts. That required the owner to be around when a guest arrived and stay in the house or apartment as well. But Barry Manilow's drummer didn't want just a room; he wanted an entire apartment.


That was a pivotal moment for Airbnb. And here's the connection to the rest of the article:


We often formulate our own ideas when clients have much better suggestions for how we can run our businesses. By listening to their real customers, Airbnb found a way to offer lodging that has broad appeal.


See how the story got your attention? Remember how the washing machine demonstration kept you riveted?


Well, there's one more method. It's called the “opposing stance.”


Method #3: Opposing stance


An opposing stance is when you present an argument that seems to conflict with your own headline.


Let's say you're writing an article on “how to learn quickly.” In the first paragraph, you would offer a point of opposition.


You could deride “speed reading” and talk about how reading faster merely exposes you to more information, rather than creating a lasting understanding of the topic you're reading about.


You'll then explain that while slowing down and taking notes may seem time-consuming, it's the most efficient way to retain what you've learned.


You teach your audience “how to learn quickly” - it's just different from what they might be expecting to hear, so it wakes them up and gets them to focus on your content.


Keep your audience fascinated


Hans Rosling speaks about global health and data. They're complex topics that audiences might have trouble connecting to, but Rosling's speeches are adored by the public. And there's a good reason why - he'll use demonstrations, case studies, and even the power of opposition in a single speech.


He'll start off with one concept, then move his way through the information and bring up the other elements - forcing you to pay rapt attention.


Great speakers know that the audience is restless. They know the previous speaker may have bored them out of their minds with graphs and endless facts and figures. That's why they use stories, case studies, and opposition.


So, when you write, take a cue from a great speaker to keep your readers absorbed as you take them through the rest of your article.


Which attention-grabbing techniques do you use in your writing?


Share in the comments below.


The post 3 Eye-Opening Techniques to Wake Up Your Readers with Your First Sentence appeared first on Copyblogger.


GEMA finally loosens its grip on YouTube in Germany


Since 2009, many major musicians' videos have been unavailable on YouTube in Germany, thanks to a music rights organization called the Gesellschaft für musikalische Aufführungs- und mechanische Vervielfältigungsrechte (GEMA). The dark era is finally coming to an end: After seven long years, YouTube announced that it's struck an agreement with GEMA to allow users in Germany to view videos from its catalog without any fuss. The state-authorized collecting society represents thousands of musicians in Germany as well as millions of international copyright holders. It demanded a fee per video stream from Google to compensate artists, but negotiations repeatedly fell through. YouTube…

This story continues at The Next Web


Bing Reveals Top Searches After Each Presidential Debate by @MattGSouthern

What are the most asked questions after the conclusion of a presidential debate? Bing took a unique approach to finding out the answer.

The post Bing Reveals Top Searches After Each Presidential Debate by @MattGSouthern appeared first on Search Engine Journal.

SearchCap: Google communication, search ad growth & SEO

Below is what happened in search today, as reported on Search Engine Land and from other places across the web.

The post SearchCap: Google communication, search ad growth & SEO appeared first on Search Engine Land.



Please visit Search Engine Land for the full article.


Game of Featured Snippets: How to Rank in Position 0

Posted by larry.kim

Google's Featured Snippets are amazingly powerful. We're seeing more snippets than ever before for more search queries. You need them.


We know this thanks to some brilliant articles and presentations from some super smart people in the industry, including Glenn Gabe (see: The Power of Google Featured Snippets in 2016 and a Google Featured Snippet Case Study – also, an extra big shout out to Glenn for helping me answer some important questions I had when writing this article!), Peter Meyers (see: Ranking #0: SEO for Answers), and Rob Bucci (see: How to Earn More Featured Snippets).


But even after reading everything I could find about Featured Snippets, one huge question remained unanswered: How the heck do you get these damn things?


:you know nothing about featured snippets meme.jpg


All of this leads us to today's experiment: How exactly does Google's algorithm pick which snippet to feature?


Obviously, Google isn't manually picking them. It's an algorithm.


So what makes Google's Featured Snippet algorithm tick?


For example, if two competing domains both have great, snipp-able results, how does Google decide to pick one over the other? Take this one, for example:


:what is link building.jpg


Why does WordStream (in Position 4) get the Featured Snippet instead of Moz (Positions 1 and 2) or Search Engine Watch (Position 3) on a search for [what is link building]?


What we know about Featured Snippets


Before we dive into the unknown, let's briefly review what we know.


:knowledge is power.jpg


We know snippets, like unicorns, come in all shapes and sizes. Your content must provide the answer in the "right" format, which will vary depending on the specifications in Google's algorithm. Snippets can be:



  • Text.

  • Lists (ordered or unordered).

  • Images.

  • Charts.

  • Tables.

  • Knowledge Graph.


We also know that any website can earn a Featured Snippet. Large brands and sites have no advantage over smaller brands and sites.


Finally, we also know that winning a Featured Snippet lets you enjoy some spoils of war, including:



  • You get more website traffic.

  • You gain greater visibility in Google's SERPs.

  • You earn trust/credibility.


So that's what you need to know about Featured Snippets. Now let's dive into the unknown.


Important disclaimers


Featured Snippets pose a few problems that really complicated the analysis.


For one, snippets are finicky. You can do a search right now and see the snippet. But sometimes you can conduct the same exact search an hour later and the snippet won't be there.


For another, we're all working with limited data sets. We're limited to analyzing just the snippets we have.


Finally, snippets impact your organic CTRs. Some snippets will increase the CTR to your site – for instance, if you're ranked in fourth position but you have the featured snippet. But other times a snippet can actually decrease your CTR because the searcher already got their answer – no need to click through.


Google isn't much help either. Gabe asked Google SEO PR spokesperson Gary Illyes and got this frustratingly funny reply:





Theory #1: Snippets aren't featured based on organic search ranking factors alone


This one is relatively easy to prove.


According to Gabe's data, ranking position played some sort of role in whether you get Featured Snippets. Every single snippet was taken from a page that was good enough to rank in the top 10 organic positions.


If you look at Bucci's data, however, he discovered that Google will take snippets from content that ranks on Page 2 of Google.


I found something a bit more incredible when I pulled a report of snippets – 981 in total – for my own website. Take a look:





  • About 70 percent of the time, Google pulled snippets from pages in positions 1 to 3.

  • About 30 percent of the time, the snippets “source” comes from positions 4 to as deep as 71 (wow!).


If Google's algorithm were relying just on traditional search ranking factors (e.g., keywords and links), then Google would simply pick the first “snipp-able” content fragment from the highest-ranking piece of content every time. Google would never have to go to Page 2 or further (Page 8!) for snippets when other there are other perfectly nice formatted snippets to choose from which rank higher.


Clearly, this isn't happening. Something else is at play. But what?


Theory #2: Having your content in a snipp-able format matters (but isn't the whole picture)


Is it all about being the most clear, concise, and thorough answer? We know Google is looking for something "snipp-able."




For the best shot at getting a Featured Snippet, your content should be between 40 and 50 words, according to SEMRush's analysis.


Without a doubt, format matters to Google's algorithm. Your content needs to have the right format if you're ever going to be eligible to be snipped.


But again, we're back to the same question. How does Google pick between different pages with eligible stuff to snip?


Theory #3: Engagement metrics seem to play a role in snippet selection


To figure out what was happening, I looked at the outliers. (Usually, the best way to crack an algorithm is to look at the unusual edge cases.)


Let's look at one example: [how to get more Bing Rewards Points].




This page shows up as a snippet for all sorts of queries related to “getting bing rewards points,” yet the source of the snip is from position 10. What's crazy is that our page ranks behind Bing's official site and all sorts of other video tutorials and community forums discussing the topic.


Why the heck is this happening?


Well, when I look at this page in Search Console, I notice it gets an unusually high CTR of 21.43 percent, despite a ridiculously low average position of 10.




This CTR is 10x higher than what you'd expect to see at this position.


The other thing I noticed was that the page had remarkably great engagement metrics. The time on site (which is proportional to dwell time) was an amazing 14 minutes and 30 seconds.


C:\Users\lkim\AppData\Local\Temp\SNAGHTML83e215.PNG


This time on site is considerably higher than the site average – by nearly 3x!


Note: This is just one simple example. I did this for more than 50 pages (unfortunately I was limited by data here because I was looking specifically for pages that rank poorly, yet generate snippets).


What I found was that the relative time on site for pages that were snipped from low positions on the SERP has incredibly higher time on page, compared to the site average.


:time on site low position snippets.png


Basically, what I think might be going on is something like this:


:how-featured-snippets-get-picked.png


Supporting fact #1: Marissa Mayer said it worked this way


In addition to this data, there are a couple more reasons why I think engagement metrics may be playing a key role in Google's Featured Snippet algorithm. These examples indicate that Google has long-held beliefs around good engagement metrics reflecting quality content.


Does the past hold some important secrets to our current plot? Let's see.


:watch listen remember.jpg


First, we'll head back to 2007 for an interview with Marissa Mayer discussing the OneBox and how features like news, maps, and products would get promoted above the organic results into the OneBox, based on click-through rate:


"We hold them to a very high click-through rate expectation and if they don't meet that click-through rate, the OneBox gets turned off on that particular query. We have an automated system that looks at click-through rates per OneBox presentation per query. So it might be that news is performing really well on Bush today but it's not performing very well on another term, it ultimately gets turned off due to lack of click-through rates. We are authorizing it in a way that's scalable and does a pretty good job enforcing relevance."

Supporting fact #2: Google used the same algo in paid search a few years back


OK, now let's go back to 2008 – back when Google still had AdWords ads on the right rail. (Unfortunately, with the death of the right-side ad rail, all ads appear above the organic search results now – a moment of silence for the right-side rail).


Google would promote three ads to appear above the organic search results. How did Google decide which paid search ads to feature above the organic search results?


Here's what Google revealed in an AdWords blog post, "Improvements to Ads Quality":


"To appear above the search results, ads must meet a certain quality threshold. In the past, if the ad with the highest Ad Rank did not meet the quality threshold, we may not have shown any ads above the search results. With this update, we'll allow an ad that meets the quality threshold to appear above the search results even if it has to jump over other ads to do so. For instance, suppose the ad in position 1 on the right side of the page doesn't have a high enough Quality Score to appear above the search results, but the ad in position 2 does. It's now possible for the number 2 ad to jump over the number 1 ad and appear above the search results. This change ensures that quality plays an even more important role in determining the ads that show in those prominent positions."

What's important to know here is how incredibly important CTR is in the Quality Score formula. By far, CTR has the biggest impact on Quality Score.


So here we have spokespeople from both the organic search side and Google's own ad system telling us that CTR can play a vital role in helping Google ensure that a piece of content or an ad meets a high enough quality threshold to qualify to appear in the very prominent and valuable space above the organic search results.


That's why I strongly believe that Featured Snippets work very much the same way – with CTR and engagement metrics being the key element.


What does it all mean?


:game of snippets.jpg


Featured Snippets give us yet another reason to focus on engagement rates. This year we talked about how engagement rates:



Any one of these alone is good reason to focus on improving your CTR. But wait, there's more: I believe engagement rates also impact the selection of Featured Snippets.


So in addition to formatting your on-page copy to meet the snipping requirement, follow the guides on improving CTR and time on site.


A call to arms



:more featured snippets data.jpg


One thing that's hard about doing research and analysis on Featured Snippets is that we're limited to the data we have. You need to have lots of snippets and access to all the CTR data (only the individual webmasters have this). You can't just crawl a site to discover their engagement metrics.


Why don't we team up here and try to crack this nut together?


Have you won Featured Snippets? What are your engagement rates like for your featured snippets – from the Search Console for CTR and Google Analytics for time on site? Do you see any patterns? Please share your insights with us in the comments!


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Are hamburger menus good for UX?

Hidden navigation menus, such as hamburger menus negatively affect discoverability, increase task time and perceived difficulty of the tasks.


Quantitative user testing studies aren't as common as qualitative studies in the world of User Experience Research, but this brilliant study by Nielsen Norman Group (NNG) with 179 participants found that hidden menus, such as hamburger menus led to worse discoverability on both desktop and mobile devices.


 


discov-x3


Methodology


The study by NNG used remote unmoderated testing, which involves users recording their screen and voice at home, whilst working through instructions. Six live websites were tested across desktop and mobile, including three types of navigation:



  • Hidden navigation: where the main navigation is placed under an icon (e.g. hamburger) and the user is required to click or hover over the icon to display the navigation

  • Visible navigation: main navigation shown clearly in a navigation bar

  • Combo navigation: a combination of both hidden and visible on the same site


Key findings



  1. Researchers found a 20% drop in discoverability on websites with a hidden navigation when compared with combo or visible. Visible or combo navigation led to more people completing the task successfully without having to use the search function on the sites.

  2. Hidden navigation led to significantly higher self-reported difficulty ratings, suggesting that hiding navigation makes it harder for users to complete the tasks they are trying to complete.

  3. Users were slower on sites with hidden navigation, 39% slower on desktop and 15% slower on mobile, compared to visible or combo navigation.


Key takeaways


Hidden navigation is not good for users, and if it takes longer, as well as being more difficult to carry out tasks on a website, this could harm conversions and revenue. You may wish to consider using visible of combo navigation on desktop and mobile instead of a hamburger menu; it might look neat but it means the user has to work harder and is therefore another barrier to conversion.


Convinced hamburger menus aren't right for your site? You might want to try Pizza menus instead.



 


 


How Bestselling Sci-fi Thriller Author Blake Crouch Writes: Part Two

wf-blake-crouch-file-2


International bestselling sci-fi and thriller novelist and screenwriter, Blake Crouch, took time out from his busy schedule to talk to me about his mind-bending new book Dark Matter and adapting his work for both film and TV.


The hybrid author has penned more than a dozen novels that have been translated into more than 30 languages, and his short fiction has appeared in numerous publications.


In addition to having his Wayward Pines trilogy adapted into a #1 hit TV show by FOX, Blake wrote the screenplay for his latest novel, Dark Matter, for Sony Pictures. He also recently co-created Good Behavior, a TNT show based on his novellas, starring Michelle Dockery (set to premiere November 15, 2016).


His novel Dark Matter was described by the NY Times as an, “… alternate-universe science fiction …. countdown thriller in which the hero must accomplish an impossible task,” and bestselling sci-fi author Andy Weir called it, “An exciting, ingeniously plotted adventure about love, regret, and quantum superposition.”


If you're a fan of The Writer Files, click subscribe to automatically see new interviews.


If you missed the first half, you can find it right here.


In Part Two of this file Blake Crouch and I discuss:



  • The author's tips for conquering writer's block

  • Why versioning and backing up drafts is crucial

  • How to lean into procrastination and find your most productive writing time

  • Why understanding that “everything's been written,” can set your creativity free

  • Why you need to write the kind of book you want to read


Listen to this Episode Now


The post How Bestselling Sci-fi Thriller Author Blake Crouch Writes: Part Two appeared first on Copyblogger.